How I Use AI

I use a small number of AI tools to spend less time on paperwork. This page explains which tools I use, what they do, and what they never do. You can say no to any of them. Your care, your fee and your appointment times stay the same.

What AI does here

  • Session notes, only with your OK. I use Heidi, an AI note-taking tool made for health care. It listens during our session and drafts my clinical notes (so I don’t miss any important details).

  • Your session summary. Heidi drafts your summary from my notes, in the format you choose. I read and edit it before you get it.

  • Letters to your GP. Heidi drafts my report to your GP. I check, edit and sign every letter. Each letter says it was drafted with AI help.

  • Website, blog and social posts. I use Claude, an AI writing assistant, to help draft posts. I check every health claim against the evidence and approve every post. Posts drafted with AI link back to this page.

What AI never does here

  • It never makes decisions about your care. I make those with you.

  • It never decides whether I can see you, or how urgent your needs are.

  • It never talks to you in my place. There’s no chatbot. When you message me, I answer.

  • It never sends you anything I haven’t read and checked.

  • I never type your name or details into a public AI chatbot.

  • Capacity Plate, my meal ideas app, doesn’t use AI to choose or suggest meals.

Your choices

  • I’ll ask at the start of each session whether you’re OK with the note tool.

  • You can ask me to switch it off at any time, including halfway through a session.

  • If you say no, I type my own notes. Nothing else changes.

  • For clients under 18, I use the note tool only if a parent or carer agrees.

  • You can change your mind at any time.

Where your information goes

  • Heidi doesn’t keep a recording of your voice.

  • Heidi says it removes names and personal details before processing.

  • Heidi says it stores and processes clinical information in Australia.

  • Heidi’s privacy policy says it doesn’t use patient information to train its AI.

  • Your records are kept in Halaxy, my secure practice system. Heidi deletes its copy of my notes automatically after 7 days.

Questions? Email jack@barkdietetics.com.au. You can also read my privacy policy.